Customer Profile

  • Challenge: Market approach in the Netherlands and Belgium
  • Result: 37 Qualified appointments, 57 callback appointments
  • Industry: Light controls
  • Company size: More than 750 employees
  • Location: Netherlands

Successful Nedap pilot in the Netherlands and Belgium with Skondras

Nedap partnered with Skondras to run a pilot campaign. The goal of this campaign was to approach end customers in the heavy industry sector in the Netherlands to generate appointments for their account managers. The robust lighting system from Nedap can withstand many environmental factors and delivers high energy savings, the proposition stated; overall performance is even better than what LED technology can currently offer.

“Our target audience is diverse and often difficult to reach. However, Skondras manages to make a significant number of high-quality appointments.”

Nedap Light Controls Pilot

One of the business units of Nedap is Nedap Light Controls. This business unit produces lighting solutions with one goal: to provide the exact amount of light where and when needed. With this innovative proposition, they wanted to approach the market in the Netherlands and Belgium. This market is diverse: Nedap supplies the software to luminaire manufacturers, as well as to business partners and distributors, lighting consultants involved in designing new buildings – and, of course, to end customers themselves.

Result: 57 Call Back Appointments!

The pilot was successful: 37 concrete BANTplus-qualified appointments were made, which is 1 appointment per 4.5 calling hours. Additionally, the agents made 57 callback appointments after sending information. They were satisfied with these results and the quality of the appointments. Therefore, the pilot was converted into a permanent campaign. Later in 2015, the campaign was expanded to the Benelux, and there is now also a campaign running in the United Kingdom.

“The project management runs smoothly; I have little work on it myself, while the results are good. That’s when you know you’re doing business with the right party. We are very enthusiastic about Skondras.”

About Nedap

Nedap was founded in 1929 as N.V. Nederlandsche Apparatenfabriek. The company has been publicly listed since 1947. Today, they employ more than 750 people worldwide.